For Support Workers

• Get started as a Support Worker

• Your NDIS Worker Screening information
• I’m now a Hireup support worker. What’s next?
• Can I volunteer on Hireup?
• Can I do my work experience on Hireup?
• Can I do my university placement on Hireup?
• What do I need to register as a Hireup support worker?
• See all 19 articles

• About my role

• How should I navigate conversations about offline arrangements?
• Meal time entitlements: can I take breaks?
• Required specialised support training
• Victorian Permitted Worker Permit
• Do I need to read support plans?
• Required training
• See all 20 articles

• Bookings

• What is a buddy shift?
• How do I use Hireup’s Digital ID?
• How do I read specialised support plans?
• How to submit a booking
• If I incur expenses during a Hireup shift, what am I reimbursed for?
• How does the booking process work?
• See all 11 articles

• My Account

• How do I upload renewed documents?
• How do I enter my super details?
• Can I deactivate my profile?
• Resetting my password
• What information is shared publicly?
• Where can I find my Employment Agreement?

• Payroll

• Can I apply for Paid Parental Leave?
• What you need to know about pay at Hireup
• Declaring your income as a casual employee
• How often do support workers get paid?
• When will I receive my group certificate?
• Will I get paid for travel time?
• See all 13 articles

• Hireup iOS app

• How do I download the app?
• How do I give feedback on the app?
• Does the app have all the same features as the website?
• How do I access the team I support in the app?