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  1. Hireup Help Centre
  2. For Support Workers

For Support Workers

Everything you need to know about working for Hireup.

  • Get started as a Support Worker

  • Transport Support Documentation FAQ
  • Walkthrough of Cited screens by step & what to do
  • Can I bring my own clients to Hireup?
  • NDIS Worker Screening Information
  • Do I need a First Aid certificate?
  • How do I get a Nationally Coordinated Criminal History Check?
  • See all 9 articles
  • Finding work on Hireup

  • A meet and greet guide for Hireup support workers
  • I’m now a Hireup support worker. What’s next?
  • How to create a great profile
  • How to send a great message
  • How does the jobs board work?
  • Your first shift

  • What should I do on my first booking?
  • What is a buddy shift?
  • What are support plans?
  • Bookings

  • Booking Requests: For Support Workers
  • Hireup's guide to writing effective shift notes
  • How to manage your bookings - for Workers
  • How do I use Hireup’s Digital ID?
  • About my role

  • Vehicle Inspection Checklist
  • Support Worker WHS Workgroup Minutes
  • Support Worker First Aid Procedure
  • Injury Management and Recovery at Work Guide for Ill and Injured Workers
  • Support Worker Job Description
  • References and confirmation of employment as a Hireup support worker
  • See all 16 articles
  • My Account

  • How to add your qualifications to your profile
  • How to protect your account with multi-factor authentication
  • Cited Partnership
  • How do I upload renewed documents?
  • Where can I find my Employment Agreement?
  • Payroll

  • Information about Leave and Leave Loading

Contact Hireup

Need to ask us a question?
You can find most answers online in our Help Centre:

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Get in touch by completing our contact form and we’ll get back to you as soon as possible.

Contact us

Other ways to get in touch

Email Hireup


hello@hireup.com.au

Call Hireup


(02) 9113 5933

Need to inform us about exposure to COVID-19?

If you are a close contact or COVID-19 positive, please complete the appropriate form and our team will respond as soon as possible.

  • Clients and account managers
  • Support workers
  • Providers

Complaints

If you would like to submit a complaint, please complete this form and our team will respond as soon as possible.

Submit a complaint

Hireup

© 2024 Hireup Pty Ltd

ABN 32 600 120 787

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Ground Floor 120 Pacific Highway Greenwich NSW 2065

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Hireup is proud to be building our community across Australia. In doing so we pay our respects to our First Nations people, the Traditional Custodians of the land. We acknowledge the Elders, past, present and emerging. We seek to build respectful relationships with Aboriginal and Torres Strait Islander communities, working in partnership to ensure that people with disability are able to live the life they choose.
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Your incident report has received by Hireup and will be reviewed by a member of our team. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033

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