For People Seeking Support
Find, hire and manage one-on-one disability support workers.
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About Hireup & Getting Started
- How does Hireup support carers?
- National Relay Service
- What is the Hireup Impact Study?
- Setting up my profile
- Claimable supports
- I’ve been approved on the Hireup platform, what's next?
- See all 16 articles
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My Support
- Are Hireup support workers able to provide support within their own home?
- What are reasonable and necessary supports?
- What if I have a specialised support plan?
- Should I update my support plan?
- What do I do if I don’t want to work with the same worker again?
- What is my role as a person seeking support or an account manager?
- See all 16 articles
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Bookings
- How do I cancel a booking?
- What do I do if the booking my support worker submitted is wrong?
- How do I edit a booking?
- How do I make a booking that includes vehicle or kilometre allowance?
- How do I book a support worker?
- How do I create a sleepover booking?
- See all 14 articles
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My Account
- How to link multiple Hireup accounts together
- Hireup needs your NDIS number
- What information is shared publicly?
- Updating my account information
- Where can I find my service agreement?
- Resetting my password
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Pricing
- What funding do I need to use Hireup?
- How to change my service booking with Hireup through your MyPlace participant portal
- What is Capacity Building funding?
- What is Core Support funding?
- Is Hireup a registered NDIS provider?
- I have my funding managed with the NDIA, how does this work with Hireup?
- See all 16 articles