For People Seeking Support

• About Hireup & Getting Started

• What is the Hireup Impact Study?
• Setting up my profile
• Claimable supports
• I’ve been approved on the Hireup platform, what's next?
• How to book a translator service
• Who can find support on Hireup?
• See all 15 articles

• My Support

• What if I have a specialised support plan?
• Should I update my support plan?
• What do I do if I don’t want to work with the same worker again?
• What is my role as a person seeking support or an account manager?
• Why do I need to complete a support plan?
• What types of support can I request?
• See all 14 articles

• My Account

• What information is shared publicly?
• Updating my account information
• Where can I find my service agreement?
• Resetting my password

• Pricing

• What funding do I need to use Hireup?
• How to change my service booking with Hireup through your MyPlace participant portal
• What is Capacity Building funding?
• What is Core Support funding?
• How can I pay for Hireup?
• Is Hireup a registered NDIS provider?
• See all 20 articles

• Bookings

• Tips and Tricks for writing a booking note
• How are bookings charged?
• How is going on a holiday charged?
• What support was provided on shift?
• What is a Service Booking?
• Meet and Greet
• See all 11 articles