Support Plans
At Hireup, we believe in empowering individuals with choice and control over their support. A support plan is an online document which outlines key information on the way you want and need to be supported, and is a fundamental part of building safe and effective support partnerships. It serves as a key communication tool between you, your support workers and Hireup. Your support plan is made available to support workers you request a booking with.
The information you provide in your support plan lets your workers know the best way to support you. Your support plan should include:
- Important personal and safety information about your support wants, needs and environments
- Your NDIS goals
- Details about any complex supports (as well as noting any additional support documents like mealtime management or positive behaviour support plans)
You’ll be reminded to review and update your support plan every 12 months to ensure the information your workers have about your supports is up to date. If your support plan expires, you will be prevented from creating new bookings until you have reviewed your plan. Your existing bookings will not be affected. Outside of this annual reminder, your support plan should also be reviewed if and when your support needs change. Remember, your support plan is a living document and should be updated to ensure the support you receive is aligned with your current wants and needs.
Once you first complete or make any updates to your support plan, any support workers will be required to acknowledge they have read and understood the information before they can accept a booking with you. Your worker will then be able to access your support plan at any time to refer to the information.
We value the safety of all our community, and keeping your support plan up to date is really important to ensure support workers have the most relevant and accurate information to best support you.
Log on to your Hireup dashboard to view and edit your support plan anytime.
Check out an example of a well written support plan here.