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  1. Hireup Help Centre
  2. For Clients
  3. My Support

My Support

Information about support plans, types of support, worker training and more.

  • Statement on mental health
  • Are Hireup support workers able to provide support within their own home?
  • What are reasonable and necessary supports?
  • What if I have a specialised support plan?
  • Should I update my support plan?
  • What do I do if I don’t want to work with the same worker again?
  • Why do I need to complete a support plan?
  • What types of support can I request?
  • Can a member of my family provide support to me?
  • What is the job description for my support workers?
  • What training do support workers receive?
  • What if my support worker calls in sick?
  • When will my support workers get paid?
  • What is positive behaviour support?
  • How does Hireup manage the use of restrictive practices?
  • How is medication administration managed on Hireup?

Contact Hireup

Need to ask us a question?
You can find most answers online in our Help Centre:

Didn't find what you were looking for?
You can email us any time, or we're available over the phone weekdays 9:30am - 4pm (AEST/AEDT).

Email Hireup

hello@hireup.com.au

Call Hireup

(02) 9113 5933

Need to inform us about exposure to COVID-19?

If you are a close contact or COVID-19 positive, please complete the appropriate form and our team will respond as soon as possible.

  • Clients and account managers
  • Support workers
  • Providers

Complaints

If you would like to submit a complaint, please complete this form and our team will respond as soon as possible.

Submit a complaint

Hireup

© 2021 Hireup Pty Ltd

ABN 32 600 120 787

Contact Us

Ground Floor 120 Pacific Highway Greenwich NSW 2065

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Hireup is proud to be building our community across Australia. In doing so we pay our respects to our First Nations people, the Traditional Custodians of the land. We acknowledge the Elders, past, present and emerging. We seek to build respectful relationships with Aboriginal and Torres Strait Islander communities, working in partnership to ensure that people with disability are able to live the life they choose.