MyPlace participant portal - bookings and changes

How to make a Service Booking with Hireup through your MyPlace participant portal

Please log into your portal before following the steps below.

1. Click the Home button located within the top left of the display
   
   
2. Select My Service Booking from the homepage
   
   
3. Select Add My Service Booking
   
   
4. Select Find a Provider
   

• If you have had a service booking with Hireup in the past, you may be able to see us on the list of Recently Engaged Providers, select Hireup
• If you have not had a service booking with Hireup in the past, select the New Provider Service button. To find Hireup, enter our address, Ground Level, 120 Pacific Highway, Greenwich, NSW 2065. Click Search
  
  

5. Select Create Service Booking
   
   
6. You will then need to complete the service booking details
   

• The Service Booking Start Date and End Date relates to the period you are requesting to use Hireup for, for example 3, 6, or 12 months. This process is not required for each shift/booking you are wishing to make with Hireup. It is also flexible if you wish to edit or cancel your booking at any point. If this does not work, please just use your plan Start and End Date.
• The remainder of the details that you will need to provide will relate to: the amount of dollars you would like to attach to this service booking (this is your allocated amount) and the support budget you'd like to take it from.
  
  

7. The Service Booking will then be sent to Hireup to accept
   
   
8. Once Hireup has accepted the booking, Hireup will be able to claim through the portal against this Service Booking

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How to change my service booking with Hireup through your MyPlace participant portal

Please log into your portal before following the steps below.

1. Click the Home button located within the top left of the display
2. Select My Service Booking from the homepage 
3. Select View Service Booking 
4. Locate the Service Booking that is ACTIVE with Hireup, and select the Service Booking number
5. Select Request Update allocation
6. Enter in the new amount for your service booking into the Revised Unit Price box
   Revised Unit Price is the total amount of the service booking. This includes the amount you originally had allocated, plus the new amount.
   For example: Your original Service Booking with Hireup was $1000. You now would like to add another $1000 to this Service Booking. The revised unit price will be: $2000
7. Revised Quantity should remain as “1"
8. Review your details, and click submit

If you have any queries, please don’t hesitate to contact our Community Support Team for assistance.