Clients and Account Managers can invite their Support Coordinator or Care Coordinator to the Hireup platform to help them co-manage their accounts. A coordinator who co-manages with their client or account manager can check and respond to messages, post jobs, book and approve shifts to ensure invoices are paid, search for support workers, and keep your information up to date.
The client or Account Manager will still be the key decision maker for their Hireup account, and they can contact us to remove their Support Coordinator or Care Coordinator at any time.
How to invite your Support Coordinator or Care Coordinator
When you invite your coordinator to co-manage your account, they will have full access to your account and be able to perform the same actions as you. Protect the safety of your account and ensure you only invite a Support Coordinator or Care Coordinator you know and trust. Your coordinator is not your support worker.
If you’re already on Hireup:
- Log in to your account
- Click on your profile image in the top right corner
- Navigate to “Settings”, select “Account”, and click “Invite your coordinator”
- Fill in the form and send your invitation, then we’ll handle the rest.
Your coordinator will have 21 days to respond to your invitation. If they don’t respond within that time, you will need to resend the invitation. We’ll send you an email and a notification in the app when your coordinator accepts your invitation, and you’ll be able to work with them to co-manage your support on Hireup.