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  1. Hireup Help Centre
  2. How Does Hireup Work?
  3. Policies and Procedures

Policies and Procedures

All of our codes of conduct, guidelines, and other important policies.

  • Statement on Specialised Support Plan Requirements
  • Statement on Supporting Voluntary Assisted Dying
  • Support Worker Grievance Policy
  • Speak up policy
  • Social Media Policy
  • Statement on Advocacy
  • Statement on Cancellations
  • Statement on Complaints
  • Statement on Diversity and Inclusion
  • Statement on Fraud
  • Statement on Giving and Receiving Gifts
  • Statement on Handling Client Money or Financial Affairs
  • Statement on Violence, Abuse, Neglect, Exploitation and Discrimination
  • Statement on Incident Response
  • Statement on Medication Administration and Management
  • Support Worker Performance Management Policy
  • Surveillance Policy
  • Statement on Restrictive Practices
  • Statement on Service Access and Exit for Clients
  • Statement on Sexual Activity Support
  • Statement on Specialised Support
  • Statement on Suspension and Termination for Disability Support Workers
  • Statement on Suspension and Termination of Service for Clients and Account Managers
  • Support Worker Time, Attendance & Leave Policy
  • Statement on Working with Family Members
  • Video and Photo Policy
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Contact Hireup

Need to ask us a question?
You can find most answers online in our Help Centre:

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Get in touch by completing our contact form and we’ll get back to you as soon as possible.

Contact us

Other ways to get in touch

Email Hireup


hello@hireup.com.au

Call Hireup


(02) 9113 5933

Need to inform us about exposure to COVID-19?

If you are a close contact or COVID-19 positive, please complete the appropriate form and our team will respond as soon as possible.

  • Clients and account managers
  • Support workers
  • Providers

Complaints

If you would like to submit a complaint, please complete this form and our team will respond as soon as possible.

Submit a complaint

Hireup

© 2024 Hireup Pty Ltd

ABN 32 600 120 787

Contact Us

Ground Floor 120 Pacific Highway Greenwich NSW 2065

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Hireup is proud to be building our community across Australia. In doing so we pay our respects to our First Nations people, the Traditional Custodians of the land. We acknowledge the Elders, past, present and emerging. We seek to build respectful relationships with Aboriginal and Torres Strait Islander communities, working in partnership to ensure that people with disability are able to live the life they choose.
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Your incident report has received by Hireup and will be reviewed by a member of our team. If you require immediate follow up please call 0291135933 between 8:30am-5pm business hours or our out-of-hours on-call number 0291586033

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