Policies and Procedures
All of our codes of conduct, guidelines, and other important policies.
- Our Harassment, Bullying and Discrimination Policy
- Social Media Policy
- Speak up policy
- Child Safe Environment Statement
- Child Safe Environment Policy
- Statement on suspension and termination of service for people seeking support
- Check In and Monitoring Procedure
- Statement on Welcome and Acknowledgement of Country
- Statement on diversity and Inclusion
- Statement on Fraud
- Child Safe Code of Conduct
- Support Worker Guidelines for Catheter Care
- Statement on Specialised Support
- Infection Management Guide
- Code of Conduct for people seeking support
- Code of Conduct for home care and support workers
- Statement on Cancellations
- Terms of Use
- Privacy Policy
- Referral guidelines for people seeking support
- Individualised support: How many people can be on a booking?
- Statement on incident response
- Statement on abuse and neglect
- Responding to Incidents of Abuse and Neglect
- Statement on giving and receiving gifts
- Statement on medication administration and management
- Statement on restrictive practices
- Statement on advocacy
- Statement on complaints
- Statement on applying, accessing and exiting Hireup for disability support workers