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  1. Hireup Help Centre
  2. How Does Hireup Work?
  3. Policies and Procedures

Policies and Procedures

All of our codes of conduct, guidelines, and other important policies.

  • Surveillance Policy
  • Providing Safe Transport Policy
  • Conflict of Interest Policy
  • Our Harassment, Bullying and Discrimination Policy
  • Social Media Policy
  • Child Safe Environment Statement
  • Child Safe Environment Policy
  • Statement on suspension and termination of service for people seeking support
  • Check In and Monitoring Procedure
  • Statement on Welcome and Acknowledgement of Country
  • Statement on diversity and Inclusion
  • Statement on Fraud
  • Child Safe Code of Conduct
  • Support Worker Guidelines for Catheter Care
  • Statement on Specialised Support
  • Infection Management Guide
  • Code of Conduct for Clients & Account Managers
  • Code of Conduct for Hireup Workers & Independent Contractors
  • Statement on Cancellations
  • Terms of Use
  • Privacy Policy
  • Referral guidelines for people seeking support
  • Individualised support: How many people can be on a booking?
  • Statement on incident response
  • Statement on abuse and neglect
  • Responding to Incidents of Abuse and Neglect
  • Statement on giving and receiving gifts
  • Statement on medication administration and management
  • Statement on restrictive practices
  • Statement on advocacy
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Contact Hireup

Need to ask us a question?
You can find most answers online in our Help Centre:

Didn't find what you were looking for?
You can email us any time, or we're available over the phone weekdays 9:30am - 4pm (AEST/AEDT).

Email Hireup

hello@hireup.com.au

Call Hireup

(02) 9113 5933

Need to inform us about exposure to COVID-19?

If you are a close contact or COVID-19 positive, please complete the appropriate form and our team will respond as soon as possible.

  • Clients and account managers
  • Support workers
  • Providers

Complaints

If you would like to submit a complaint, please complete this form and our team will respond as soon as possible.

Submit a complaint

Hireup

© 2021 Hireup Pty Ltd

ABN 32 600 120 787

Contact Us

Ground Floor 120 Pacific Highway Greenwich NSW 2065

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Hireup is proud to be building our community across Australia. In doing so we pay our respects to our First Nations people, the Traditional Custodians of the land. We acknowledge the Elders, past, present and emerging. We seek to build respectful relationships with Aboriginal and Torres Strait Islander communities, working in partnership to ensure that people with disability are able to live the life they choose.