Policies and Procedures
All of our codes of conduct, guidelines, and other important policies.
- Criminal History Check Policy
- Support Worker Grievance Policy
- Return to Work Program
- Hireup Code of Conduct
- Speak up policy
- Reportable Incidents and Mandatory Reporting Procedure
- Health & Safety Policy
- Statement on Handling Client Money or Financial Affairs
- Statement on Cancellations
- Statement on Violence, Abuse, Neglect, Exploitation and Discrimination
- Providing Safe Transport Policy
- Statement on Incident Response
- Support Worker Performance Management Policy
- Social Media Policy
- Video and Photo Policy
- Surveillance Policy
- Conflict of Interest Policy
- Harassment, Bullying and Discrimination Policy
- Child Safe Environment Policy
- Statement on Diversity and Inclusion
- Statement on Fraud
- Statement on Specialised Support
- Infection Management Guide
- Mental Health - Client Policy
- Information About privacy and Terms of Use
- Statement on Sexual Activity Support
- Referral guidelines for clients
- Individualised support: How many people can be on a booking?
- Responding to Incidents of Harm, Violence, Abuse, Neglect, Exploitation and Discrimination Procedure
- Statement on Giving and Receiving Gifts