Introduction
Hireup has a zero tolerance approach to fraud and corruption. Hireup understands that we must work to prevent:
- Fraud that targets people seeking support on the Hireup platform
- Fraud that abuses NDIS funding
- Fraud that occurs within the organisation
People Seeking Support
Hireup will work to prevent fraud targeting people seeking support by:
- Ensuring all workers are screened and verified
- Ensuring all people seeking support understand their responsibilities to manage their account
- Ensuring all people seeking support understand the importance of keeping their account secure
- Building data analytics tools that pick up on potential fraud bookings or behaviours
Hireup will ensure that we respond to this type of fraud by:
- Having a robust incident management system
- Acting swiftly to investigate
- Returning monies to people or their NDIS plans as soon as the fraud is proven
- Reporting the fraud to the NDIS and to the police
- Working with the affected persons to ensure similar issues do not occur again.
NDIS Funding
Hireup will work to prevent fraud of NDIS funding by:
- Ensuring all people seeking support and their account managers are screened and verified
- Ensuring all people seeking support have a Hireup service agreement
- Ensuring all users book support that is inline with their NDIS funding plan
- Reviewing individual support needs every 6 months
Hireup will ensure that we respond to this type of fraud by:
- Having a robust incident management system
- Acting swiftly to investigate
- Reporting the fraud to the NDIS and to the police
Organisational Fraud
Organisational fraud prevention is the responsibility of all Hireup staff.
They are essential in reducing Hireup’s exposure to fraudulent activity by behaving in an ethical way consistent with Hireup’s values and policies and procedures by reporting any incidents of suspected fraud through their managers / supervisors or to the Hireup whistleblower line (Head of Risk and Audit Committee).
Hireup will work to prevent organisational fraud by:
- Developing robust financial management systems and processes
- Embedding ethical values within the business
- Developing a culture of no-retribution for fraud reporting
- Conducting regular internal and external audits.
Hireup will ensure that we respond to this type of fraud by:
- Having a robust incident management system
- Acting swiftly to investigate
- Suspension or termination of employment based on Hireup’s employment policies and procedures
- Reporting any proven fraud to the Risk & Audit Committee, the Board and regulatory bodies including the NDIS(where required)
- Reporting the fraud to the police.
Version 2 I Revision date: Feb 2019 I All previous versions are superseded I © Hireup Pty Ltd.
This document will be reviewed annually unless legislative or organisational changes require earlier review.