As an employer, we’re responsible for ensuring our workers and employees are set up for success and supported through challenging times. We know that disability support work can sometimes be challenging, both physically and mentally. That is why Hireup has teamed up with Sonder, a 24/7 wellbeing and safety app designed to help you prioritise your mental health, safety & wellbeing. Sonder connects you with real-time help from nurses, mental health professionals, and safety supports, available via chat or call. It's completely free, confidential, and designed to support employees and their families both inside and outside of work.
Using Sonder, you can:
- Connect with free, confidential counselling and psychological support
- Chat or call with registered nurses 24/7 - you can even send pictures and videos to help with medical support and advice
- Access safety tools when travelling or meeting new people.
- Access proactive, in-app resources, guides, and self-help tools, including articles, exercise videos, sleep sounds and meditations.
- You can also share access with your family - typically a child, parent, spouse, or sibling, including adoptive relationships, but Hireup is flexible on the definition. In the app, tap "More", scroll down to find "Share Sonder". The family member will receive an invitation and can use the code (HUFAM) after they download the app.
How to Access Sonder
It’s easy to register and to receive access to Sonder.
If you haven't registered yet: Please complete this Google Form to register your interest.
If you've already registered: Download the Sonder app and sign in using the email address associated with your Hireup account. Detailed instructions can be found here.
Note on Eligibility
Sonder access is provided specifically for active Support Workers on Hireup. If you become inactive on the Hireup platform, your access to Sonder may be removed. If your access is due to be removed or has been removed and you believe you require continued access to EAP services, please reach out to our team at hello@hireup.com.au. Continued access will be reviewed and considered upon request on a case-by-case basis.
Share Your Feedback
We are always looking to improve - please let us know about your experience using Sonder by filling out our feedback form.
For any other questions, please contact our team.