As an employer, we’re responsible for ensuring our workers and employees are set up for success and supported through challenging times. We know that disability support work can sometimes be challenging, both physically and mentally. This is why Hireup has teamed up with Sonder, a 24/7 wellbeing and safety app designed to support you to prioritise your mental health, safety & wellbeing. Sonder connects you with real-time help from nurses, mental health professionals, and safety supports, available via chat or call. It's completely free, confidential, and designed to support employees and their families both inside and outside of work.
Using Sonder, you can:
- Connect with free, confidential counselling and psychology supports
- Chat or call with registered nurses 24/7 - you can even send pictures and videos to help with medical support and advice
- Access safety tools, when traveling or meeting new people.
- Access proactive, in-app resources, guides, and self-help tools, including articles, exercise videos, sleep sounds and meditations.
How to access Sonder
It’s easy to to register and to receive access to Sonder.
If you haven't registered yet: Please complete this Google Form to register your interest.
If you've already registered: Download the Sonder app and sign in using the email address associated with your Hireup account. Detailed instructions can be found here.
Acacia Connection EAP
Hireup also offers all of our support workers access to an Employee Assistance Program run by Acacia Connection, to get counselling and psychological support when they need it.
Support Workers can access short term, confidential and free counselling services. Acacia also offers a legal referral service, and proactive financial coaching and nutritional support.
How to access Acacia EAP?
You can call Acacia EAP on 1300 364 273 (available 24 hours a day).
You can request a telehealth appointment via The Appointment Hub, which allows you to book and manage your telehealth EAP appointments online. Alternatively, you can text Acacia on 0401 33 77 11 or have a live online chat.
If you’re interested in specialist mental health and wellbeing support, you can contact any of these dedicated lines:
- First Nations Connect Line 1300 520 373
- LGBTIQA+ Connect Line 1300 214 958
- Domestic and Family Violence (DFV) Connect Line 1800 879 163
For any other questions, please contact us at hello@hireup.com.au or (02) 9113 5933.