Vehicle Allowances
In accordance with the SCHADS industry award, if you use your own vehicle during a shift you are entitled to claim a Vehicle Allowance. Go to Information About Vehicle Allowance to read more.
Meal time entitlements: can I take breaks?
At Hireup, we encourage you to take regular breaks. We want to ensure we are supporting your wellbeing, and part of this is making sure you know what entitlements are available to you. One of these entitlements is taking breaks.
According to the SCHADS award, you are entitled to a paid 10 minutes tea break for every four hours worked. And an unpaid meal break of 30 - 60 minutes (no less) when working in excess of five hours.
When you have a meal with your Client as part of the shift, we will pay you for the duration of the meal at the ordinary rate of pay.
It’s important to communicate with your Client and/or their account manager to discuss an agreed time when it is convenient to take these breaks.
If I incur expenses during a Hireup shift, what am I reimbursed for?
In most instances your Client should cover the cost of expenses incurred during a shift unless it is reasonable that you pay for yourself, for example, bringing or buying your own food for a routine meal.
For essential items like public transport or tickets to an event (where there is no companion card or a companion card is not accepted), the cost should be covered by your Client.
To ensure that arrangement and boundaries are set before the shift, we recommend you and your Client and/or their Account Manager discuss any potential expenses that may be incurred during the shift.
How to have conversations about expenses
If you’re unsure who should be paying for a meal or additional expenses on shift, you can start by asking if this cost would exist as part of a usual workday for you as a Support Worker, for example paying for lunch on your lunch break or the cost of traveling to work.
If the expense is required as part of the support, for example, tickets to a movie or a bus fare traveling together then this should be covered by your Client's companion card or by the Client.
If you have any queries, please don’t hesitate to contact our Community Support Team for assistance.