Workers Compensation Insurance. This is provided for all workers who are fully registered and actively providing support through the Hireup platform
Public Liability Insurance. This is provided to cover any harm caused to those seeking support on the Hireup platform. This also covers any property damage that may occur as a result of support being provided through Hireup
Professional Indemnity Insurance. This coverage is for all registered support workers. For full details, or if you have any questions about our insurance coverage, please contact us
- Support workers
- People seeking support on the Hireup platform
- General public
Insurance not provided by Hireup
Disability support workers who may be accompanying a person seeking support on either a domestic or international trip, will be covered by workers compensation insurance for injury, however Hireup does not provide any travel insurance for equipment, luggage, personal effects etc. We recommend that disability support workers obtain travel insurance before any trip.
People seeking support are not covered for any travel insurance with Hireup. We recommend that you obtain travel insurance before every trip.
Hireup does not provide car insurance for any of our users. All vehicles being used for transport with Hireup must be registered and covered by Compulsory Third Party Insurance (CTP). We also recommend that users consider obtaining comprehensive car insurance to provide additional protection.
Users should check with each other to ensure that the vehicle is roadworthy and is covered by CTP insurance, prior to providing transport.
What could void my insurance?
We’re committed to acting in partnership with all of our users, which means at Hireup we all hold responsibility for safe and appropriate disability support work.
We always endeavour to act in the best interests of all of our users when things go wrong. This means that for the majority of the time we'll be able to draw on our insurance to help resolve incidents.
Times when this may not apply is if there is negligent or unlawful activity surrounding the incident or when users were acting outside the bounds of our agreements, codes of conduct, policy statements and procedures.