Resetting your password

If you’ve forgotten the password you use to sign in to your Hireup account, you can reset it at any time.

The password you choose must:

• Be a new password 
• Be at least 12 characters long
• Contain at least one capital letter 
• Contain at least one number 
• Not have been breached, or from a website that has been previously hacked into
  
  

To reset your Password:

1. Navigate to Hireup's Login Page
2. Click ‘Forgot Password’ (located below the ‘Password’ field)
3. Enter the email address attached to your Hireup account
4. Click ‘Submit’ (located below the Email field) once only
5. Check your email inbox for a new ‘Password Reset’ email from Hireup  
   1. If it hasn’t arrived within 30 minutes please call Hireup on (02) 9113 5933 for assistance
6. Open this new email and select ‘Reset my password’ 
   1. The emailed link is only active for 24 hours
   2. In some cases, it might be useful to access the link in an Incognito window
7. Enter your new password and select ‘Update my Password’
8. Click in ‘Return to log in’, and log into your Hireup profile

Changing your Password

If you decide to change your current password to something else:

1. Log into your Hireup Profile
2. Select your Profile Picture (top right-hand corner of your screen)
3. Select ‘Settings’ from the drop-down menu and then ‘Account’ from the menu on the left-hand side of your screen
4. Under ‘Change your Password’ complete the fields
   1. Current Password 
   2. New Password 
   3. New Password Confirmation 
5. Click ‘Save’