To report an incident, please complete the online incident report form.
You will also be prompted to report an incident that has occured on a booking when submitting your hours. If you have already submitted an incident report prior to submitting your hours, another report is not required. An incident is any event that causes distress during a booking.
To find the form:
- Click on your name in the top right corner of your Hireup dashboard
- On the drop down list that appears, click Report Incident
- Answer the relevant questions and provide as many details that you are aware of in relation to what happened and lodge the incident
All incidents reported come through to a 24 hour incident team. After completing the incident form, you can specify when you would like to be contacted about the incident. You will also be provided with an after hours contact number that will connect you to our incident team.
If you need assistance with finding this form or would like to discuss an incident with us, please contact the team via email@example.com or on (02) 9113 5933. To learn more about our Incident Management and Investigation Policy please email firstname.lastname@example.org