Specialised Support Allowance
Our specialised support allowance applies to shifts with eligible clients who have specialised support needs which require our support workers to complete mandatory training. The base price for specialised support is $67.56 per hour, with support workers receiving an additional $1 in hand and approximately 12c in superannuation on Hireup’s base rate of pay when working with these clients. The remainder of this price increase is made up of payroll tax. The allowance only applies to level 1 rates.
Why do we have a Specialised Support Allowance?
Well, we’ve consistently heard how much our clients value their support workers, and want to be able to reward them for the difference they make in individual lives. We’ve also heard from many clients that it can be hard to attract and retain the best workers on Hireup, particularly when the market has become as competitive as it has in recent years.
The specialised support allowance means your current workers earn more when working with you compared to other clients, and it means that your job posts will attract the best workers going forward.
Who does the Specialised Support Allowance apply to?
Our specialised support pricing applies to certain clients who have specialised support needs which require our support workers to complete mandatory training.
Benefits for our clients
- Acknowledging the contribution of workers who provide specialised support with better pay attracts the best workers to join Hireup to support our clients with specialised support needs. Even better, this supports our workers to build long, rewarding careers with Hireup.
- Clients also have greater choice and control about the kinds of workers they need for different shifts, through access to workers with different skills and experiences.
- Improved reliability, with the best workers being incentivised to work with clients in the moments that matter most to them.
Benefits for workers
- Workers l have access to greater career opportunities at Hireup with competitive pay, as well as opportunities for learning and development to hone their skills over time
- Workers have access to higher pay for more specialised forms of work
- Workers be recognised for the work that they do to support our clients, contributing to an engaging and rewarding employment experience