We've recently introduced a new section on your Hireup profile that allows you to upload renewed documents, such as police checks, first aid etc. You no longer have to email our compliance team when your documents expire.
Simply head to your account and navigate to the document section on your profile:
- Click the drop down arrow next to the ‘Requested’ button
- Upload your document by selecting ‘Upload file’
- Click ‘Submit’
Ensure that the documents uploaded are clear and show the whole page; it’s important that nothing is cut off or obscured. Preferable file types include pdf, jpeg and png.
Once submitted, you’ll be able to view each document by clicking the drop down arrow and selecting “View.” If you are having trouble uploading your document, please email it to us at compliance@hireup.com.au.
Please note: it’s important to keep your documents up to date (we’ll send you a reminder when each one is about to expire). We take the safety of our community seriously and require all active Hireup support workers to be compliant. We'll place your account on hold if you don’t provide us with your renewed checks in time, the restriction will be lifted as soon as you upload them.
If you need to change the file once submitted, please contact us at compliance@hireup.com.au or on 02 9113 5933 and we’ll be happy to assist