In This Article:
1st hour of assistance during sleep
2nd hour of assistance during sleep
What must be provided for Workers on a sleepover booking?
How to create a sleepover booking?
What is a sleepover shift?
A sleepover shift is a booking of 12 hours, consisting of 8 hours of sleep and 4 hours of support provided before and/or after the sleeping period.
Sleepover shift breakdown:
8 hours of sleep
During this 8-hour block, Support Workers are not expected to be woken, except for up to two hours of required assistance during the night. The rate charged for this component is for the entire 8-hour block, rather than an hourly rate.
1st hour of assistance during sleep
Each sleepover shift includes 1 hour of assistance during the sleep period at no additional cost to the Client. When Hireup calculates the payslip and invoice, it is assumed this hour occurs towards the beginning of the sleep period (e.g., if the sleep period is 10pm to 6am, the support is recorded as occurring before midnight).
2nd hour of assistance during sleep
If the Support Worker is required for up to 2 hours of assistance, there is an option to charge for a 2nd hour of active support. It is assumed this second hour occurs towards the end of the sleep period (e.g., in the early morning before the sleep block ends).
Note: If more than 2 hours of support are required during the sleeping block, the booking must be cancelled and rebooked by the Client as an active overnight booking.
Additional 4 hours of Support
The 4 hours of support booked on either side of the sleep period are charged at the relevant hourly rate. To allow flexibility in when these hours take place, Workers are required to sign an Individual Flexibility Agreement (IFA) via the Booking Request before accepting the shift. An IFA allows the Client and Worker to agree to certain variations to a modern award to meet their genuine needs.
The Hireup platform automatically calculates the total cost of the shift once the hours are filled in. For more information on sleepover booking rates, visit our pricing page.
What must be provided for Workers on a sleepover booking?
In accordance with the SCHADS award, Clients must provide the following for Support Workers during a sleepover booking:
- A separate room with a bed and clean linen.
- Use of appropriate facilities, including access to food preparation and staff facilities where they exist.
- Free board and lodging.
How to create a sleepover booking?
All sleepover bookings must be exactly 12 hours. To create a booking:
- Log into the platform.
- Select a Worker: Book via their profile, a message, or through 'your team' on the Dashboard.
- Enter details: Input the start date, start time, and finish time.
- Select Sleepover: Select 'yes' under the question: ‘Does this shift include a sleepover?’.
- Estimate Sleep Time: Pick the time the Client and Support Worker are expected to go to sleep; this starts the 8-hour sleep component.
- Request: Review the times and click 'Request Booking'.
The Support Worker will then receive the request to either confirm or decline.