How are bookings made?

Clients make bookings on Hireup and support workers can then confirm or decline the booking. Once you have been requested for a shift, you will need to log into your Hireup profile and confirm. 

1. Log into your Hireup profile
2. Click on bookings located at the top of your screen
3. Under the heading booking requests click on view on the booking you are wanting to confirm 
4. Review the booking details and click confirm

Following your booking, you must submit the booking to confirm your hours.

Changes to bookings

Bookings are flexible, so not to worry if your shift runs overtime, you will be able to add in any changes after you have completed your shift. After your shift, log into your Hireup profile to confirm your hours. 

1. Log into your Hireup profile
2. Click on bookings located at the top of your screen 
3. Under the heading bookings to submit, click edit on the shift you have just completed
4. Click edit again to make any changes to the start or finish times if needed, and add in your kilometres (if you provided transport support)
5. Click save and submit
6. Your shift is then sent back to the client, to review and approve.

Note: Clients can adjust the hours of the booking as needed. If the booking duration is reduced within 2 hours of, or during the booking the support worker is entitled to the full time for what was initially booked. Read statement on cancellations.