A support plan is a document that outlines key information on support needed. The person seeking support or account manager will create this plan.
The support plan includes information about the environment and the person you’re supporting. This might include things such as:
- fire safety plans and exits
- equipment used on shift, such as hoists
- specifics on a transfer plan
- behaviour support plan
As a support worker, you will be able to view a support plan once a shift has been booked. You will be able to access this plan at anytime after this on the Hireup platform. This plan should give you a good overview of what to expect on shift. If you don’t feel like you know enough, it’s a good idea to ask the owner of the support plan for more information.
If you still don’t feel properly equipped to do the job, please contact our Community Support team on (02) 9113 5933 or by emailing us at firstname.lastname@example.org