COVID-19 Policies and Procedures

Safety guidelines for clients and support workers during COVID-19, our PPE approach and providing support while adhering to government and PPE guidelines.

COVID-19 Safe Checklist for Support Workers
COVID-19 Safe Checklist for People Seeking Support
Our PPE approach during COVID-19
Providing support whilst adhering to Government hygiene and PPE standards
Providing support where there is a confirmed or at risk case of COVID-19
Guidance on providing safe transportation while practising social distancing

Contact Hireup

Need to ask us a question?
You can find most answers online in our Help Centre:

Didn't find what you were looking for?
You can email us any time, or we're available over the phone weekdays 9:30am - 4pm (AEST/AEDT).

Email Hireup

hello@hireup.com.au

Call Hireup

(02) 9113 5933

Need to inform us about exposure to COVID-19?

If you are a close contact or COVID-19 positive, please complete the appropriate form and our team will respond as soon as possible.

Clients and account managers
Support workers
Providers

Complaints

If you would like to submit a complaint, please complete this form and our team will respond as soon as possible.

Submit a complaint