What is Co-management?
Co-management allows a Support Coordinator and the participant they support (or the participant’s account manager) to have shared access to the same Hireup account, each with their own login details. This means you don’t need to share your login details to manage the account together.
Both you and the co-manager will have access to all key features on Hireup, including messages, bookings, and support worker profiles.
How to set up Co-management
If you’re a Support Coordinator wanting to add a co-manager this can be requested by filling in the Co-management Request Form for an approved client. Once that is submitted one of the Hireup team members will send an email to the co-manager with a 24 hour access link and instructions on how to activate their access. If we have any concerns when reviewing the request we will contact you to have a further discussion.
If you’re a Client or Account Manager, please reach out to our Community Support Team or complete an enquiry request form providing your Support Coordinator’s details. Once we have your Support Coordinators details we can reach out to them to get their journey on Hireup started.
Please note that requests can take 3-5 business days.