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  1. Hireup Help Centre
  2. Information on the Coronavirus (COVID-19)
  3. Frequently Asked Questions

Frequently Asked Questions

Common questions about COVID-19, including masks, exposure, resources and the Hireup COVID-19 response.

  • Where can I buy face masks?
  • Am I able to book support workers for face-to-face support?
  • What is the Coronavirus (COVID-19)?
  • How can I minimise the risk of contracting coronavirus (COVID-19)?
  • Where can I find more information about the response to coronavirus (COVID-19)?
  • What can Hireup clients and support workers do if they’re concerned they’ve been exposed to coronavirus (COVID-19)?
  • Is Hireup working with the Government to advocate for the best outcomes for people with a disability and support workers?
  • Can support workers be booked in indirect, non-face-to face ways?
  • Can I pay family members to provide support if my usual supports become unavailable?
  • Can I receive support if I have contracted or come into contact with someone who has contracted coronavirus (COVID-19)?
  • Can I provide support if I've contracted or come into contact with someone who has contracted coronavirus (COVID-19)?
  • What if I am unable to find support workers?

Contact Hireup

Need to ask us a question?
You can find most answers online in our Help Centre:

Didn't find what you were looking for?
You can email us any time, or we're available over the phone weekdays 9:30am - 4pm (AEST/AEDT).

Email Hireup

hello@hireup.com.au

Call Hireup

(02) 9113 5933

Need to inform us about exposure to COVID-19?

If you are a close contact or COVID-19 positive, please complete the appropriate form and our team will respond as soon as possible.

  • Clients and account managers
  • Support workers
  • Providers

Complaints

If you would like to submit a complaint, please complete this form and our team will respond as soon as possible.

Submit a complaint

Hireup

© 2021 Hireup Pty Ltd

ABN 32 600 120 787

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Ground Floor 120 Pacific Highway Greenwich NSW 2065

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Hireup is proud to be building our community across Australia. In doing so we pay our respects to our First Nations people, the Traditional Custodians of the land. We acknowledge the Elders, past, present and emerging. We seek to build respectful relationships with Aboriginal and Torres Strait Islander communities, working in partnership to ensure that people with disability are able to live the life they choose.