Check out the video below to find out how to cancel a booking:
- Navigate to the Bookings tab located within the top menu on the website
- Change the Date range to include the date of the booking you're wishing to cancel and click Find bookings.
- Click on the booking you wish to cancel and click Cancel booking. If your booking is a recurring booking, you can also cancel all future bookings by clicking Cancel all.
- To confirm cancellation, Select a reason for the cancellation and again click Cancel booking. Please refer to the Hireup cancellation policy before cancelling any shifts.
You will only be able to cancel a booking before it has happened. After the booking has occurred, changes can only be made by your support worker.