We employ all of our support workers and align our rates with the ‘Home Care’ stream of the Social Community Home Care and Disability Services (SCHADS) industry award.
The SCHADS industry award outlines the minimum wages and entitlements of our disability support workers in Australia.
In accordance with the SCHADS industry award:
A weekday booking is between 6am and 8pm.
A weekday evening booking is between 8pm and 12 midnight (in the SCHADS award this is referred to as an afternoon rate).
A weekday night booking is 12 midnight and before 6am.
If a weekday booking ends after 8pm and at/or before 12 midnight, the entire shift will be charged at the evening rate.
If a weekday booking ends after 12am or starts before 6am, the entire shift will be charged at the weekday night rate.
For bookings on a Saturday, there is one rate for all day.
For bookings on a Sunday, there is one rate for all day.
For bookings on a Public Holiday, there is one rate for all day.
For information on how sleepover bookings are charged, please read: How do sleepover bookings work?
When making any booking through Hireup, the total hours and cost of the booking is displayed. The person seeking support or account manager must review this before submitting the request.