Each year, on 1st July we process our annual worker wage and pricing increase. We’re letting you know now so that you’re aware of and prepared for these upcoming changes.
When it comes to designing and reviewing our wages and pricing, there are three main inputs we consider:
1. The Fair Work Commission annual wage review
Each year the Fair Work Commission conducts an annual wage review. Hireup support workers are paid according to the ‘Home Care’ stream of the Social, Community, Home Care and Disability Services (SCHADS) industry award. This year, the Fair Work Commission has announced a 1.75% increase to worker wages under this award. This means that we’ll be paying our workers at least 1.75% more per hour to align with this ruling.
2. The National Disability Insurance Scheme (NDIS) annual price review
Secondly, each financial year so far, the National Disability Insurance Agency (NDIA) set a pricing limit for all registered NDIS providers, taking into consideration wage inflation, market trends and changes in other costs and policies.
The new prices will be included in an updated price guide, effective 1st July 2020. At the time of writing, this price guide has not been released yet.
Coming in under the NDIA pricing limit has always been an important feature of the Hireup service. We know that a cost saving on every hour of support means the possibility of accessing more and different types of support for people seeking support, which has been important to us from the beginning. We’re committed to maintaining this approach by setting pricing that is under the NDIS pricing limit.
3. Building a sustainable long-term service
Lastly, as a business still in its infancy, Hireup remains on a journey toward finding the right, sustainable pricing point for all people seeking support.
We’ve been working hard to find the right balance between affordability of our service and an ability to invest in our support workers, service, technology and people. This is something we’ll continue to do, while taking into account external factors such as the Fair Work Commission annual wage review and the NDIA annual price review, to land on a price point and wage table that is sustainable and fair.