How does the booking process work?

Hireup support workers and people seeking support have complete control and flexibility over when and how a shift takes place. All Hireup shifts are booked by people seeking support and confirmed by workers through our online platform, all before a shift takes place.

1. The person seeking support creates the booking
2. As the support worker, you can either accept or decline the booking
3. The booking can be canceled or changed at any time by both users (before the shift starts)
4. Once the booking has been worked, the support worker confirms the start and end times of the shift (and make any changes to these times if needed)
5. The person seeking support accepts and approved the final details
6. The Hireup team processes payroll and invoicing for the shift (we do this on a fortnightly basis)