How do I decide if we’re the right match for support?

At Hireup, we understand that no two support relationships are the same. We believe the best matches will be tailored by our users, meaning they are right for each individual’s needs. Organising a meet and greet prior to booking your first shift is a great way to build trust and understanding between a support worker and a person seeking support. A meet and greet is a 15-20 minute, free of charge, catch up between the support worker and the person seeking support  and is a great way to get to know each other before you make any bookings!

Once you have found a person seeking support, you’ll be able to message them through the platform to arrange the date, time and location of your shift. They’ll then make a booking with you, which you can confirm via your dashboard. We let users pass on their own contact details for privacy reasons so make sure to ask for what you will need on the day – generally a telephone number and address does the trick. We ask that you never enter, or ask someone to enter, a workplace where you feel that your safety, wellbeing and duty of care to others may be compromised.