What types of support can I request?

Support workers on Hireup are permitted to perform tasks within the following general guidelines:

• Assist you with personal care, health care and hygiene in areas such as dressing, bathing, toileting and eating
• Assist you to develop community skills by facilitating tasks like budgeting, shopping, meal planning and preparation, cooking and management of residence
• Support activities of mobility and transferring. Please make sure you have provided clear instructions to enable the support worker to undertake this work safely
• Support you with necessary household duties such as cooking, cleaning and laundry activities
• Support you to keep yourself and your environments safe, clean and healthy
• Ensure healthcare activities are addressed, such as taking medications or attending medical appointments. Please make sure you have provided clear instructions to enable the support worker to undertake this work safely
• Maintain social, vocational and community activities, as well as developing relationships in the wider community
• Assistance in the development of care plans
• Secretarial support and/or assistance with administrative functions

Examples of tasks, duties or activities that would fall outside of the role of a support worker include:

• Any activity involving specialist knowledge, skill or abilities that the support worker does not posses
• Performing any sort of medical procedure or intervention without clear instruction, and are beyond the basic levels of competency
• Operating heavy machinery
• Using tools or equipment without experience that is unrelated to support, care or domestic activities

For the safety and privacy of all our users on the platform, support workers are not able to provide supports inside their own home. 

If you are unsure whether the supports you need fall within the permitted tasks of a support worker, please contact us on (02) 9113 5933 or via email at hello@hireup.com.au and we will be happy to clarify.