Currently, payment for additional expenses incurred on a shift will need to be managed by direct arrangement between the client and their support worker.
Additional expenses incurred during the shift, such as entry fees, public transport costs, parking, etc. should be reimbursed by the client.
Support workers will provide their own meals during a shift except in circumstances where the worker is not able to do so because of the nature of the shift. This could include eating in a restaurant or extended shifts. If this is the case, reimbursement may be necessary.
How to have this conversation
If you’re unsure who should be paying for a meal or additional expenses during a booking, you can start by asking if this cost would exist as part of a usual workday for the the support worker (eg. paying for lunch on their lunch break or the cost of traveling to work). If the expense is required as part of the support, for example, tickets to a movie or a bus fare traveling together then this should be covered by the client's companion card or by the client.